Customer Behavior and the Service Industry Failures In any industry, understanding customer behavior is the heart of marketing. Within the service industry, it is especially…
Author: benjeske
Five Stages of Decision Making Most of us rarely, if ever, consider the process we go through in making a decision. It’s just something we…
A Day of Appreciation That Began With Tragedy This Year’s Law Enforcement Appreciation day has begun on an incredibly tragic note for Florida officers and…
Let’s Make It Matter! As 2016 came to a close, I took some time to ponder the things in life that bothered me most, in…
A Lonely Tick A single egg-laden tick struggles in the morning dew covered grass. She is cold, alone, and hungry, when suddenly she discovers a…